GENERAL TERMS AND CONDITIONS OF SALE – IBIZZ
Effective as of 01/06/2024
ARTICLE 1 – SCOPE OF APPLICATION
These General Terms and Conditions of Sale (hereinafter “GTC”) apply without restriction or reservation to any purchase of the following services:
- Services based on e-reputation: SEO, keyword, and e-security reports, as well as
receipt of cashback, as offered by the Provider to professional clients (“Clients or
Client”) on the website ibizz.io. - The main characteristics of the Services are presented on the ibizz.io website. The Client is
required to be aware of them before placing an order. The choice and purchase of a Service
are the sole responsibility of the Client. - These GTC are accessible at any time on the ibizz.io website and shall prevail over any other
document. By ticking the box provided for this purpose before implementing the online
ordering procedure on the ibizz.io website, the Client declares that they have read and
accepted these GTC. Unless proven otherwise, the data recorded in the Provider’s computer
system constitutes proof of all transactions concluded with the Client.
Provider’s Contact Information:
Geotactic LTD
Private Limited Company
20 Wenlock Road, London, England, N1 7GU
Email : general@geotactic.uk
Intracommunity tax rights may be due and are the sole responsibility of the Client.
ARTICLE 2 – PRICES
The Services are provided at the prices in force on the ibizz.io website at the time of the order
registration by the Provider. Prices are expressed in Euros excluding taxes. The prices take
into account any discounts granted by the Provider on the ibizz.io website. These prices are
firm and non-revisable during their period of validity. The Provider reserves the right, outside
the validity period, to modify the prices at any time.
The payment requested from the Client corresponds to the total amount of the purchase,
including these fees. An invoice is established by the Provider and given to the Client upon
provision of the ordered Services.
ARTICLE 3 – ORDERS
It is the Client’s responsibility to select on the ibizz.io website the Services they wish to order
according to the following terms:
- The Client chooses a service, puts it in their cart, which they can delete or modify
before validating their order and accepting these GTC. They will then enter their
details or log in to their customer account, as well as their details for their cashback
account or for creating an account. After validating the information, the order will be
considered final and will require payment from the Client according to the specified
terms.
The sale will only be considered valid after full payment of the price. It is the Client’s
responsibility to check the accuracy of the order and to immediately report any errors. Any
order placed on the ibizz.io website constitutes the formation of a contract concluded at a
distance between the Client and the Provider. The Provider reserves the right to cancel or
refuse any order from a Client with whom there is a dispute relating to the payment of a
previous order
ARTICLE 4 – PAYMENT TERMS
The price is paid by secure payment as follows:
Payment by secure link
The price is payable in full by the Client on the day of placing the order. Payment data is
exchanged in encrypted mode using the protocol defined by the authorized payment service
provider involved in bank transactions carried out on the ibizz.io website.
Les paiements effectués par le Client ne seront considérés comme définitifs qu’après encaissement effectif des sommes dues par le Prestataire. Le Prestataire ne sera pas tenu de procéder à la fourniture des Services commandés par le Client si celui-ci ne lui en paye pas le prix en totalité dans les conditions ci-dessus indiquées.
Payments made by the Client will only be considered final after the effective collection of the
amounts due by the Provider. The Provider will not be required to provide the Services
ordered by the Client if the Client does not pay the full price under the conditions indicated
above.
ARTICLE 5 – PROVISION OF SERVICES
The Services ordered by the Client will be provided according to the following terms:
- E-reputation services based on SEO, keywords, and e-security. These Services will be
provided after the final validation of the Client’s order, under the conditions provided
in these GTC, to the address indicated by the Client when placing their order on the
ibizz.io website.
The Provider undertakes to make its best efforts to provide the Services ordered by the Client
within the framework of an obligation of means and within the above-mentioned deadlines. If
the ordered Services have not been provided within one week after the indicative delivery
date, for any reason other than force majeure or the Client’s fault, the sale of the Services may
be resolved at the written request of the Client under the conditions provided for in Consumer
Rights Act 2015, Consumer Contracts Regulations 2013, Sale of Goods Act 1979. The
amounts paid by the Client will then be refunded to them no later than fourteen days
following the date of termination of the contract, excluding any compensation or retention.
In the event of a particular request from the Client regarding the conditions of provision of the
Services, duly accepted in writing by the Provider, the costs associated with this will be the
subject of subsequent specific additional invoicing.
Failing express reservations or complaints made by the Client upon receipt of the Services,
they will be deemed to conform to the order in terms of quantity and quality. The Client will
have a period of one week from the provision of the Services to make any complaints by
email to contact@ibizz.io with all relevant supporting documents to the Provider. No claim
will be validly accepted in the event of non-compliance with these formalities and deadlines
by the Client. The Provider will refund or rectify as soon as possible and at its expense the
Services for which the lack of conformity has been duly proven by the Client.
ARTICLE 6 – RIGHT OF WITHDRAWAL
Given the nature of the Services provided, orders placed by the Client do not benefit from the
right of withdrawal. The contract is therefore concluded definitively upon placing the order by
the Client in accordance with the terms specified in these GTC.
ARTICLE 7 – PROVIDER’S LIABILITY – CASHBACK
7.1 Cashback Principle
Ibizz offers a cashback service to its professional Clients. With each purchase of e-reputation
services (SEO reports, keyword reports, and e-reputation reports), the Client receives a
percentage of the amount spent as cashback. This amount will be credited to the Client’s bank
account according to the conditions defined below.
7.2 Cashback Obtaining and Usage Conditions
The cashback is calculated on the total amount excluding taxes of the purchases made by the
Client. The cashback rate applicable to each purchase is indicated on the ibizz.io website at
the time of ordering. The accumulated cashback amount is credited to the Client’s account
upon validation of the payment for the order.
The accumulated cashback can be used as follows:
- Transferred to the Client’s bank account. The Client must indicate their receiving
account during the order, or indicate that they wish to open a receiving account via
Ibizz.io. The minimum withdrawal amount and processing times for this request are
indicated on the ibizz.io website.
7.3 Cashback Tax Regime
In accordance with Income Tax Act 2007, the cashback amounts received may be considered
as price reductions and, as such, may be subject to tax obligations. It is the Client’s
responsibility to declare the cashback amounts received and to comply with the related tax
obligations. Ibizz declines any responsibility in case of non-compliance by the Client with
their tax obligations.
ARTICLE 8 – PERSONAL DATA
The Client is informed that the collection of their personal data is necessary for the sale of the
Services and their performance, as well as for their transmission to third parties involved in
the provision of the Services. This personal data is collected only for the execution of the
service contract.
8.1 Collection of Personal Data
The personal data collected on the ibizz.io website includes:
- Account opening: names, surnames, postal address, telephone number, and email
address. - Payment: as part of the payment for the Services offered on the ibizz.io website,
financial data relating to the Client/user’s bank account or credit card is recorded.
8.2 Recipients of Personal Data
The personal data is used by the Provider and its subcontractors for the execution of the
contract and to ensure the effectiveness of the service provision, its realization, and delivery.
The category(ies) of subcontractor(s) is (are):
- Cashback receiving account
The data controller is the Provider within the meaning of the Data Protection Act and, from
May 25, 2018, Data Protection Act 2018 and the UK GDPR.
8.3 Data Controller
The data controller for personal data is Geotactic SAS. The Provider can be contacted as
follows:
- By mail: Geotactic LTD, 20 Wenlock Road, London, England.
- By email: contact@ibizz.io.
The data controller is responsible for collecting and processing the personal data of Clients in
accordance with the legal and regulatory provisions in force, in particular the UK GDPR and
Data Protection Act 2018.
8.4 Limitation of Processing
Unless the Client expressly agrees, their personal data is not used for advertising or marketing
purposes.
8.5 Data Retention Period
The Provider will retain the data collected for a period of 5 years, covering the time limit for
contractual civil liability.
8.6 Security and Confidentiality
The Provider implements organizational, technical, software, and physical measures in terms
of digital security to protect personal data against alteration, destruction, and unauthorized
access. However, it should be noted that the Internet is not a completely secure environment,
and the Provider cannot guarantee the security of information transmission or storage on the
Internet.
8.7 Exercise of Clients’ and Users’ Rights
In accordance with applicable data protection regulations, Clients and users of the ibizz.io
website have the following rights:
They can update or delete their data as follows: by logging into their account in the
“Account Information” section
They can delete their account by writing to the email address indicated in Article 8.3
“Data Controller”.
They can exercise their right of access to know the personal data concerning them by
writing to the address indicated in Article 8.3 “Data Controller”.
If the personal data held by the Provider is inaccurate, they can request the update of
the information by writing to the address indicated in Article 8.3 “Data Controller”.
They can request the deletion of their personal data in accordance with applicable data
protection laws by writing to the address indicated in Article 8.3 “Data Controller”
Finally, they can object to the processing of their data by the Provider.
These rights, as long as they do not oppose the purpose of the processing, can be exercised by
sending a request by mail or email to the Data Controller whose contact details are indicated
above. The data controller must provide a response within a maximum period of one month.
In the event of a refusal to comply with the Client’s request, this must be justified.
ARTICLE 9 – INTELLECTUAL PROPERTY
The content of the ibizz.io website is the property of the Seller and its partners and is
protected by French and international laws relating to intellectual property. Any total or
partial reproduction of this content is strictly prohibited and may constitute an act of
infringement.
ARTICLE 10 – APPLICABLE LAW – LANGUAGE
These GTC and the transactions arising from them are governed by and subject to English
law. These GTC are written in English. In the event that they are translated into one or more
foreign languages, only the English text shall prevail in the event of a dispute.
ARTICLE 11 – DISPUTES
For any complaint, please contact customer service at the postal or email address of the
Provider indicated in ARTICLE 1 of these GTC.
The Client is also informed that they can resort to the Online Dispute Resolution (ODR)
platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show. Any
disputes arising from the purchase and sale transactions concluded under these GTC and
which have not been settled amicably by the seller or through mediation will be subject to the
competent courts under the ordinary law.