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Privacy Policy

Introduction

At Ibizz, protecting your privacy is a priority. We are committed to respecting the confidentiality of your personal data and protecting it in accordance with applicable laws, particularly the General Data Protection Regulation (GDPR).

What Data Do We Collect?

To offer you quality service, we only collect the data necessary for managing your order and improving your experience, such as:

  • First name, last name
  • Email address
  • Delivery and billing address
  • Phone number
  • Payment information (securely processed by our providers)
  • Navigation data on our site (cookies)

Absolute Confidentiality of your Data

We guarantee that your contact details and all information concerning you will not be revealed, sold, rented, or transmitted to unauthorized third parties, except for the strict need of processing your order (for example, to our logistics or banking partners as part of service execution). Any unauthorized disclosure is strictly prohibited.

How Do We Use your Data?

Your data is used exclusively for:

  • Processing and managing your orders
  • Contacting you if needed (confirmation, order tracking)
  • Improving our services and personalizing your experience
  • Informing you about offers and promotions (with your consent)

Clause Regarding Sums Paid

The sums paid by customers in the context of their purchases do not confer any ownership rights or subsequent claims on these payments, unless otherwise provided by
law or our general terms of sale. Consequently, once payment is made, the customer cannot claim a refund or make a financial claim on these sums, except in specific cases (return, refund according to our conditions).

Protection of your Data

We implement technical and organizational measures to secure your data against any unauthorized access, loss, or disclosure. Payments are processed through secure and recognized providers.

Your Rights

In accordance with regulations, you have the right to access, rectify, delete, and limit the processing of your data. You can also withdraw your consent at any time for sending marketing communications.
To exercise these rights, you can contact us at the following address: contact@ibizz.io .

Cookies

We use cookies to improve your browsing experience and offer you tailored content. On your first visit, you are invited to accept or refuse these cookies via a dedicated banner.

Data Retention

Your data is retained only for the duration necessary for managing your order and in compliance with legal obligations.

Contact

For any questions regarding your privacy or this policy, do not hesitate to contact us:
ibizz.io contact@ibizz.io